FREQUENTLY ASKED QUESTIONS
What are the features, effects, and benefits of each product in the SHAGEN 4 color group?
Just as people's body structures react differently to foods, their skin types also respond differently based on their constitution. The most beneficial results are achieved by using a reliable product that contains ingredients suitable for the condition of the skin. The right product helps maintain your skin's elasticity and keeps it healthy. The distinctive feature of SHAGEN is that it balances energy with its rich content, providing stability for both the body and the mind. The Shagen philosophy, which argues that cells are activated through wave energy transfer rather than material transfer, believes this is the most effective way for achieving "a healthier body, a healthier skin." Shagen aims to provide not only cosmetic products but also a lifestyle.
How often should I use the products?
The products in the set should be applied once or twice a day (morning and evening) in the order of use specified. With their rich content, Shagen products make a noticeable difference on the skin surface in a short time, offering a customized formula that aligns with your energy to help you achieve healthy and radiant skin.
What should I pay attention to when using the products?
To get the maximum benefit from Shagen products, it is important to follow the order of use within the set. Each product should be applied in a thin layer on the skin. All Shagen products are manufactured to be stored at temperatures between 10-30 degrees, and it is not recommended to store them in the refrigerator. Storing the products in a cool, shaded place with the lid tightly closed helps maintain their freshness.
Can Shagen products be used with other products?
Shagen products have a structure that protects and repairs the skin with their clean ingredients and beneficial components. There is no harm in using them with other cosmetics. However, it is not recommended to use them with peeling products containing acidic ingredients. Using such aggressive products in skin cleansing can cause more harm than benefit.
Can Shagen products be applied to the eye area?
Shagen products do not contain any irritating ingredients, making them safe and beneficial for application around the eyes. With its bio-compatible structure and plant extract-based formula, it provides excellent hydration for the entire face.
On which areas of the body can Shagen products be used?
Shagen products seamlessly adapt to the skin with their natural ingredients. They can be safely used on the face and all areas of the body.
What should be the order of use for the products in the set?
It is recommended to apply the products in the following order: HEALTHY Twin-One > HEALTHY Essence > HEALTHY Nutrient Cream. Proper application is crucial to achieving the maximum benefit.
How long should the waiting time be during product application?
When applying Shagen products, a short waiting time is sufficient to allow the product to effectively penetrate the skin.
How should I use the products?
Shagen Healthy Twin-One: Apply a thin layer of the Twin-One product, which penetrates the skin with a soothing effect, gently onto clean skin. Wait for the recommended duration before proceeding to the next step.
Shagen Healthy Essence: As the second step, apply a thin layer of the Healthy Essence product, which provides skin renewal effects, onto your skin using your fingertips. Wait for the recommended duration before moving on to the next step.
Shagen Healthy Nutrient Cream: As the final step, apply a thin layer of the Nutrient Cream, which helps maintain skin elasticity, to your skin. Massage it in with circular motions to ensure absorption.
Is it problematic to be exposed to sunlight after using the products?
Shagen products create a protective barrier on the skin, helping to prevent sun-induced damage. They provide immediate protection against potential harm caused by sunlight, making them safe for exposure even right after application.
However, it is important to note that intense sunlight contributes significantly to skin aging and skin conditions. Therefore, avoiding excessive sun exposure is always the best practice.
Should an allergy test be conducted on the wrist before using the products?
Shagen products are formulated with bio-compatible and plant-based ingredients, eliminating concerns about allergic reactions. However, for individuals with highly sensitive skin, a patch test on the inner wrist is recommended.
Are all products suitable for Combination, Oily, and Dry skin types?
Shagen products can be safely used on combination, oily, and dry skin types. Just like our body structure, our skin type is also inherited genetically. The unique Shagen philosophy not only analyzes a person based on their skin type but also according to their energy type, nourishing the skin with the necessary ingredients it needs.
I have acne-prone skin. Can I use these products?
Shagen products are formulated with non-irritating and sebum-controlling ingredients, making them highly suitable for acne-prone skin, regardless of skin type.
Can I use it as a makeup primer?
After applying Shagen products in the recommended order, makeup can be applied. The three-step set acts as an excellent makeup base. Before starting your makeup, Shagen also recommends incorporating a clean-formula sunscreen into your daily routine.
Are the products approved by dermatologists?
All Shagen products are certified with the "Green Rating (Safe)" under the EWG Verified list. This certification serves as a control index that proves the safety of cosmetics and raises consumer awareness. Shagen products are manufactured with Korea’s high production standards and have gained industry recognition through their certifications.
Which age group are Shagen products suitable for?
Shagen products can be safely used by all adults, regardless of age or gender
How are energy types determined, and what is their connection to our skin?
Sasang Medicine, based on Eastern Medicine theory, classifies body structures into four groups according to the functions of organs. Many scientific articles have been published on these four body types. The effectiveness of the Sasang body constitution has been proven through research, and specialized clinics even prescribe body-type-specific treatments for diseases based on this principle.
For thousands of years, Korean Eastern Medicine and Sasang Medicine have supported the idea that everyone has a unique body constitution. Each body type reacts differently to substances such as medications, food, and cosmetics. This is why using body-type-appropriate ingredients promotes better health. The Shagen philosophy also believes that only the right product can lead to the best results.
My friend and I took the test and got the same color/energy type result, even though we have different skin types. Is the product suitable for both of us?
People with the same body constitution but different skin types can safely use the Shagen products recommended based on the Shagen Energy Type Test results.
Shagen products, which are suitable for all skin types, are enriched with energy-type-specific botanical extracts in addition to their safe and effective ingredients.